Design Force FAQs

FAQ

Design Force is a subscription based design service. We give clients access to world-class designers on demand. Don’t worry about hiring designers, don’t worry about having resources with the right skills, Design Force will take away all this stress and enable you to get all your design projects completed on time every month.

Design Force operating hours:
You can contact us anytime, we’re always online via our website, and we will do our best to respond to you within 24 hours. Both our Los Angeles and London offices operate 9 am to 6 pm, local times.

Revisions are unlimited as long as they are within the allotted hours of your subscription.

Turnaround times vary depending on the task. However, we aim to complete most marketing design tasks within 24 hours. Once you submit a new project, your Design Manager will let you know how long it will take.

Yes, quality and consistency are extremely important to us and our clients, so wherever possible we assign the same designer to work on your projects once new tasks are within their skillsets.

You own the copyright of all work created for you by Design Force.

Let your Design Manager know you have an urgent request and they will do their best to do a fast turnaround.

Ask your Design Manager if they can do a rush project. If there are designers available to help, we’ll do our best for you.

Working with us starts risk-free! Our 30-day money back guarantee will refund your first payment in full if you want to stop using our service before your first month subscription ends.

Yes, we send source files of finalized designs on request.

Canceling your subscription is easy. Just let your Design Manager know you are pausing or canceling, they’ll ensure you are no longer billed.

You will be billed once a month from the beginning of your subscription. We accept major Credit Cards and ACH bank transfers.

One of the benefits of working with us is ease of scalability. Simply inform your design manager of your new requirements and we’ll adjust your plan accordingly.

Yes, payments can be made via ACH bank transfer through VEEM.

Yes, hours are automatically carried over and can be used anytime.

Yes – all major Credit Cards are accepted

It’s simple to add a few extra hours to your plan if you need more work done. Additional hours are $45 per hour.

If you need a large number of hours, chat with your Account Manager and they can help you adjust your subscription plan.

Your invoice will be emailed to you on a monthly basis.

There’s no minimum contract term. Start whenever, cancel anytime.

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