Design Force FAQs
FAQ
Design Force provides world-class design services that fuel business growth! At Design Force, we redefine graphic design services with unmatched value. As your trusted creative agency, we bring in-house design expertise to your fingertips. Say goodbye to the hassle of hiring designers and the anxiety of ensuring the right skills are available. With Design Force, we alleviate your concerns and empower you to consistently achieve timely completion of all your design projects every month
You can contact us anytime and we will do our best to respond to you within 24 hours. Both our Los Angeles and London offices operate 9 am to 6 pm, local times.
Our Annual Plan is best for companies who have an ongoing need of design support throughout the year. In this plan, you commit to us for 12 months, with a plan of your choosing. Additionally, this plan offers a lower monthly fee compared to our Monthly Plans.
Our Monthly Plan is best for companies who have an ebb and flow of design support throughout the year. In this plan, you work with us on a month to month basis, with a plan of your choosing.
If you’re on either our Monthly or Annual Plan, you can carry forward any unused Project Hours each month. These rollover hours will remain available for up to 12 months from the beginning of our partnership. If you’re on our Annual Plan and choose to renew for another year, you can carry over your rollover hours into the next year.
Revisions are unlimited as long as they are within your allotted hours of your plan.
Our typical turnaround times range from 24-48 hours.
Yes, quality and consistency are extremely important to us.
You own the copyright of all work created for you by Design Force.
Let your Design Manager know you have an urgent request and they will do their best to do a fast turnaround.
Yes, we will do our absolute best! Please reach out to your Design Manager to discuss timelines and due dates.
Working with us starts risk-free! Our 30-day money back guarantee will refund your first payment in full if you want to stop using our service before your first 30 days end.
Yes, we send source files of finalized designs on request.
If you are on the yearly plan, your contract will terminate after 12 months. If you are on the monthly plan, you can let your Account Manager know you are wishing to stop services and they will ensure you are no longer billed after that month.
Whether you are on the yearly or monthly plan, you will be billed on the 1st of the month. We accept major Credit Cards and ACH bank transfers.
One of the benefits of working with us is ease of scalability. Simply inform your Account Manager of your new requirements and we’ll adjust your plan accordingly.
Yes, we accept ACH, Wires, Checks and all major Credit Cards.
Yes! You can utilize your unused hours month by month, however, they do expire after 1 year from the start of the partnership.
You will then be billed at an hourly rate for any additional hours needed. If you need a large amount of hours, please reach out to your Account Manager and they can help you adjust your plan.
Your invoice will be emailed to you or your billing contact on the 1st of every month.
We understand the importance of flexibility in today’s dynamic business environment. You have the freedom to choose a plan that suits your needs and priorities. For the Annual Plan, we do require a 12-month commitment, while the Monthly Plan allows you to work on a month-to-month basis, giving you the adaptability to scale up or down as required.
Design Force provides world-class design services that fuel business growth! At Design Force, we redefine graphic design services with unmatched value. As your trusted creative agency, we bring in-house design expertise to your fingertips. Say goodbye to the hassle of hiring designers and the anxiety of ensuring the right skills are available. With Design Force, we alleviate your concerns and empower you to consistently achieve timely completion of all your design projects every month
You can contact us anytime and we will do our best to respond to you within 24 hours. Both our Los Angeles and London offices operate 9 am to 6 pm, local times.
Our Annual Plan is best for companies who have an ongoing need of design support throughout the year. In this plan, you commit to us for 12 months, with a plan of your choosing. Additionally, this plan offers a lower monthly fee compared to our Monthly Plans.
Our Monthly Plan is best for companies who have an ebb and flow of design support throughout the year. In this plan, you work with us on a month to month basis, with a plan of your choosing.
If you’re on either our Monthly or Annual Plan, you can carry forward any unused Project Hours each month. These rollover hours will remain available for up to 12 months from the beginning of our partnership. If you’re on our Annual Plan and choose to renew for another year, you can carry over your rollover hours into the next year.
Revisions are unlimited as long as they are within your allotted hours of your plan.
Our typical turnaround times range from 24-48 hours.
Yes, quality and consistency are extremely important to us.
You own the copyright of all work created for you by Design Force.
Let your Design Manager know you have an urgent request and they will do their best to do a fast turnaround.
Yes, we will do our absolute best! Please reach out to your Design Manager to discuss timelines and due dates.
Working with us starts risk-free! Our 30-day money back guarantee will refund your first payment in full if you want to stop using our service before your first 30 days end.
Yes, we send source files of finalized designs on request.
If you are on the yearly plan, your contract will terminate after 12 months. If you are on the monthly plan, you can let your Account Manager know you are wishing to stop services and they will ensure you are no longer billed after that month.
Whether you are on the yearly or monthly plan, you will be billed on the 1st of the month. We accept major Credit Cards and ACH bank transfers.
One of the benefits of working with us is ease of scalability. Simply inform your Account Manager of your new requirements and we’ll adjust your plan accordingly.
Yes, we accept ACH, Wires, Checks and all major Credit Cards.
Yes! You can utilize your unused hours month by month, however, they do expire after 1 year from the start of the partnership.
You will then be billed at an hourly rate for any additional hours needed. If you need a large amount of hours, please reach out to your Account Manager and they can help you adjust your plan.
Your invoice will be emailed to you or your billing contact on the 1st of every month.
We understand the importance of flexibility in today’s dynamic business environment. You have the freedom to choose a plan that suits your needs and priorities. For the Annual Plan, we do require a 12-month commitment, while the Monthly Plan allows you to work on a month-to-month basis, giving you the adaptability to scale up or down as required.
Got more questions?
Ready to give life to your big idea?
Got more questions?
We’re more than happy to answer them! Book a live demo to get a walkthrough of the process and help you with your workload.
Got more questions?
We’re more than happy to answer them! Book a live demo to get a walkthrough of the process and help you with your workload.
